The next generation of leaders are experienced relationship builders. Working with clients, customers, colleagues and stakeholders – it’s all familiar territory for the professional. Creating trust through credibility and reliability is the base line requirement.
Having stepped up to be leaders, professionals need to hone this capability. To develop engaging relationships there must be elements of mutuality and intimacy. This requires them to be open about themselves and to tune in to people’s often unpredictable emotions – things that task oriented professionals may perceive threaten their ability to deliver fast and effective results.
Deeper understanding of themselves and others
With a deeper level of understanding of themselves and others combined with practical frameworks, leaders gain the confidence to face challenging people and situations as and when they arise. Importantly, they become more able to engage people quickly and effectively towards a shared objective.
So it is said that if you know others and know yourself, you will never lose; if you do not know others but know yourself, you win one and lose one; if you do not know others and do not know yourself, you lose every single battle.
“Over three sessions Anna helped me to develop a more dynamic and flexible approach to developing my business and engaging with prospective clients. I feel more confident about communicating my business messages and developing more meaningful relationships with my clients” Rob Southgate
Integrity Tax & Accountancy Solutions